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Quotation and Samples
 
QWhats your sample lead-time?
RNormal samples are made directly by the technical office and delivered in 7-10 working days. For OEM/ODM samples, prototype is about 15-20 days and its final samples is up to mould lead-time.
QIf I need your samples for our approval, who will bear the sample and freight cost?
RFor the sample cost, if the total amount is less than 20 dollars, we wont ask you to bear sample cost.
For the cost of samples sending, you have to bear the freight cost firstly. But we will deduct them from your payment after your placing orders.
QHow will you do if your samples fail during test?
RPlease kindly send back your detailed test methods and test results, we will improve and remakes samples for your approval. And we will bear both the sample and freight cost.
QHow can I do if your initial quotation is beyond our target price?
RWe can reevaluate the material cost and find more favorable but qualified material to try to fit your target price as possible as we could.
QWhats your payment terms?
RFor mould payment, it requires 50% T/T in advance, 50% balance after samples delivery.
For order payment, L/C at sight or T/T in advance would be appreciated.
QHow long is your mould lead-time if it is necessary to open a new mould?
RIt takes around 30~50 days to finish new mould.

 
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