Q£ºDo you have any local agency to handle business?
R£ºWe have an sales office in Italy to handle European customers¡¯ requests with our strong technical support and best service. Meanwhile, for any other requests, please feel free to contact our office in Hangzhou, China. We will give you our best after-sale service.
Q£ºWhat will you do if there is claim on your products?
R£ºIf there is any claim, you¡¯d better contact our China office by sending us detailed claim description and pictures to get prompt reply. If necessary, we will request you to send back our defective samples for analysis
We will immediately react to your claims. Pointing to your claim, our QC department will analyze and find out the root reasons. After that, we will give you our detailed report with our temporary action and corrective and preventive actions.

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